Orders & Availability

All orders are subject to availability and acceptance by Empire Bakeries. Product availability may vary depending on daily production, ingredients, and order volume.

An order is considered confirmed only after it has been accepted by Empire Bakeries. We reserve the right to decline or modify an order when necessary.

Pricing & Payment

Prices are subject to change without notice. The price applicable at the time your order is confirmed will apply.

Custom cakes, catering orders, and certain special orders may require a deposit before production begins. Unless otherwise agreed, full payment is required before pickup or delivery.

Custom & Special Orders

Custom cakes and special orders should be placed in advance to allow sufficient time for preparation. Customers are responsible for providing accurate order details, including requested flavours, designs, dates, quantities, and any other relevant information.

Pickup & Delivery

Customers are responsible for providing accurate contact and delivery information. Any concerns regarding an order should be reported to Empire Bakeries as soon as possible so that we can assist in resolving the issue.

Changes & Updates

Empire Bakeries reserves the right to update or modify these Terms & Conditions at any time. Updated terms will be posted on this page and will apply to future orders and website use.